Refund Policy

MARTHA FARRELL FOUNDATION takes the utmost care to process donations as per the instructions given by our donors, both online and offline. However, in case of an unlikely event of an erroneous donation or if the donor would like to cancel their donation, MARTHA FARRELL FOUNDATION will respond to the donor within 7 working days of receiving a valid request for refund from the donor. The timely refund of the donation will depend upon the type of credit card/banking instrument used during the transaction. The donor will have to send MARTHA FARRELL FOUNDATION a written request for a refund within 2 days of making the donation to MARTHA FARRELL FOUNDATION’s official address or email (listed below) along with proof of the deduction of the donation amount.

Email:
info@marthafarrellfoundation.org

Postal Address:
Martha Farrell Foundation
42, Tughlakabad Institutional Area
New Delhi-110062.

In cases where the donation receipt has already been issued to the donor, the donor will have to return the original receipt to us at our office address.

If the tax exemption certificate is already issued, we will not be able to refund the donation. However, in case of a valid refund request due to any error on MARTHA FARRELL FOUNDATION’s part, MARTHA FARRELL FOUNDATION will refund the donation and bear the costs of the same.